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WRLC Consortium Loan Performance Summary
04/01/2000 through 04/30/2000
Summary:

Total requests:    7,380
            
Book loan requests:    7,145
Book loan requests pulled:    4,264
Book loan requests not filled:    2,881
Percentage of book requests pulled:    60%
Average hours taken to pull a book:    28 hrs.
            
Article loan requests:    235
Article loan requests filled:    118
Article loan requests not filled:    117
Percentage of article requests filled:    50%
Average hours taken to send an article:    28 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    1,326    31%
12 - 24 hours    1,394    33%
24 - 48 hours    876    21%
more than 48 hours    668    16%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    20    17%
12 - 24 hours    43    36%
24 - 48 hours    41    35%
more than 48 hours    14    12%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library. Article requests currently are available only for offsite storage.

Home Comments Updated 05/22/2000