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WRLC Consortium Loan Performance Summary
08/01/2000 through 08/31/2000
Summary:

Total requests:    5,193
            
Book loan requests:    3,815
Book loan requests pulled:    2,430
Book loan requests not filled:    1,385
Percentage of book requests pulled:    64%
Average hours taken to pull a book:    31 hrs.
            
Article loan requests:    1,378
Article loan requests filled:    878
Article loan requests not filled:    500
Percentage of article requests filled:    64%
Average hours taken to send an article:    44 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    673    28%
12 - 24 hours    901    37%
24 - 48 hours    407    17%
more than 48 hours    449    18%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    191    22%
12 - 24 hours    172    20%
24 - 48 hours    240    27%
more than 48 hours    275    31%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 09/07/2000