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WRLC Consortium Loan Performance Summary
12/01/2000 through 12/31/2000
Summary:

Total requests:    3,757
            
Book loan requests:    2,588
Book loan requests pulled:    1,714
Book loan requests not filled:    874
Percentage of book requests pulled:    66%
Average hours taken to pull a book:    38 hrs.
            
Article loan requests:    1,169
Article loan requests filled:    729
Article loan requests not filled:    440
Percentage of article requests filled:    62%
Average hours taken to send an article:    42 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    489    29%
12 - 24 hours    490    29%
24 - 48 hours    299    17%
more than 48 hours    436    25%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    154    21%
12 - 24 hours    187    26%
24 - 48 hours    147    20%
more than 48 hours    227    31%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 01/19/2001