-
WRLC Consortium Loan Performance Summary
06/01/2001 through 06/30/2001
Summary:

Total requests:    4,813
            
Book loan requests:    2,968
Book loan requests pulled:    2,230
Book loan requests not filled:    738
Percentage of book requests pulled:    75%
Average hours taken to pull a book:    25 hrs.
            
Article loan requests:    1,845
Article loan requests filled:    1,328
Article loan requests not filled:    517
Percentage of article requests filled:    72%
Average hours taken to send an article:    41 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    724    32%
12 - 24 hours    776    35%
24 - 48 hours    380    17%
more than 48 hours    350    16%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    194    15%
12 - 24 hours    332    25%
24 - 48 hours    362    27%
more than 48 hours    424    32%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 07/07/2001