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WRLC Consortium Loan Performance Summary
07/01/2001 through 07/31/2001
Summary:

Total requests:    4,509
            
Book loan requests:    2,955
Book loan requests pulled:    2,209
Book loan requests not filled:    746
Percentage of book requests pulled:    75%
Average hours taken to pull a book:    23 hrs.
            
Article loan requests:    1,554
Article loan requests filled:    1,050
Article loan requests not filled:    504
Percentage of article requests filled:    68%
Average hours taken to send an article:    30 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    769    35%
12 - 24 hours    789    36%
24 - 48 hours    370    17%
more than 48 hours    281    13%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    193    18%
12 - 24 hours    315    30%
24 - 48 hours    314    30%
more than 48 hours    199    19%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 08/07/2001