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Weekly WRLC Consortium Loan Performance Summary
06/01/2018 through 06/07/2018
 
Summary: WR All Libs
Total requests 205 205
              
Book loan requests 164 164
Book loan requests pulled 162 162
Book loan requests not filled 2 2
Percentage of book requests pulled 99% 99%
Average time taken to pull a book 9h 9h
Average time to fill book requests 24h 24h
              
Article loan requests 41 41
Article loan requests filled 22 22
Article loan requests not filled 19 19
Percentage of article requests filled 54% 54%
Average time to fill article requests 13h 13h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 105 105
     65% 65%
12 - 24 hours 51 51
     31% 31%
24 - 48 hours 5 5
     3% 3%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 33 33
     20% 20%
12 - 24 hours 25 25
     15% 15%
24 - 48 hours 68 68
     42% 42%
more than 48 hours 4 4
     2% 2%
undetermined 32 32
     20% 20%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 11 11
     50% 50%
12 - 24 hours 10 10
     45% 45%
24 - 48 hours 1 1
     5% 5%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 127 130
percent of total 98% 100%
average time 23h 24h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/08/2018