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WRLC - AU Document Delivery Performance Summary
January 2012

 
Summary: AU Total
Article loan requests 90 90
Article loan requests filled 56 56
Article loan requests not filled 34 34
Percentage of article requests filled 62% 62%
Average time to fill article requests 36h 36h

Time to Fill Article Requests: AU Total
less than 12 hours 16 16
     29% 29%
12 - 24 hours 12 12
     21% 21%
24 - 48 hours 16 16
     29% 29%
more than 48 hours 12 12
     21% 21%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 02/07/2012