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WRLC - AU Document Delivery Performance Summary
February 2012

 
Summary: AU Total
Article loan requests 150 150
Article loan requests filled 65 65
Article loan requests not filled 85 85
Percentage of article requests filled 43% 43%
Average time to fill article requests 32h 32h

Time to Fill Article Requests: AU Total
less than 12 hours 15 15
     23% 23%
12 - 24 hours 13 13
     20% 20%
24 - 48 hours 23 23
     35% 35%
more than 48 hours 14 14
     22% 22%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 03/07/2012