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WRLC - AU Document Delivery Performance Summary
May 2013

 
Summary: AU Total
Article loan requests 28 28
Article loan requests filled 26 26
Article loan requests not filled 2 2
Percentage of article requests filled 93% 93%
Average time to fill article requests 23h 23h

Time to Fill Article Requests: AU Total
less than 12 hours 12 12
     46% 46%
12 - 24 hours 5 5
     19% 19%
24 - 48 hours 4 4
     15% 15%
more than 48 hours 5 5
     19% 19%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 06/07/2013