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WRLC - AU Document Delivery Performance Summary
September 2014

 
Summary: AU Total
Article loan requests 77 77
Article loan requests filled 48 48
Article loan requests not filled 29 29
Percentage of article requests filled 62% 62%
Average time to fill article requests 26h 26h

Time to Fill Article Requests: AU Total
less than 12 hours 14 14
     29% 29%
12 - 24 hours 14 14
     29% 29%
24 - 48 hours 10 10
     21% 21%
more than 48 hours 10 10
     21% 21%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 10/07/2014