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WRLC - AU Document Delivery Performance Summary
September 2015

 
Summary: AU Total
Article loan requests 174 174
Article loan requests filled 27 27
Article loan requests not filled 147 147
Percentage of article requests filled 16% 16%
Average time to fill article requests 16h 16h

Time to Fill Article Requests: AU Total
less than 12 hours 11 11
     41% 41%
12 - 24 hours 11 11
     41% 41%
24 - 48 hours 5 5
     19% 19%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 10/07/2015