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WRLC - AU Document Delivery Performance Summary
April 2016

 
Summary: AU Total
Article loan requests 43 43
Article loan requests filled 17 17
Article loan requests not filled 26 26
Percentage of article requests filled 40% 40%
Average time to fill article requests 15h 15h

Time to Fill Article Requests: AU Total
less than 12 hours 8 8
     47% 47%
12 - 24 hours 7 7
     41% 41%
24 - 48 hours 2 2
     12% 12%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 05/07/2016