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WRLC - AU Document Delivery Performance Summary
June 2012

 
Summary: AU Total
Article loan requests 42 42
Article loan requests filled 32 32
Article loan requests not filled 10 10
Percentage of article requests filled 76% 76%
Average time to fill article requests 23h 23h

Time to Fill Article Requests: AU Total
less than 12 hours 12 12
     38% 38%
12 - 24 hours 7 7
     22% 22%
24 - 48 hours 8 8
     25% 25%
more than 48 hours 5 5
     16% 16%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 07/07/2012