--
 
WRLC - AU Document Delivery Performance Summary
August 2012

 
Summary: AU Total
Article loan requests 47 47
Article loan requests filled 45 45
Article loan requests not filled 2 2
Percentage of article requests filled 96% 96%
Average time to fill article requests 29h 29h

Time to Fill Article Requests: AU Total
less than 12 hours 10 10
     22% 22%
12 - 24 hours 14 14
     31% 31%
24 - 48 hours 13 13
     29% 29%
more than 48 hours 8 8
     18% 18%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 09/07/2012