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WRLC - AU Document Delivery Performance Summary
September 2012

 
Summary: AU Total
Article loan requests 119 119
Article loan requests filled 73 73
Article loan requests not filled 46 46
Percentage of article requests filled 61% 61%
Average time to fill article requests 47h 47h

Time to Fill Article Requests: AU Total
less than 12 hours 11 11
     15% 15%
12 - 24 hours 10 10
     14% 14%
24 - 48 hours 28 28
     38% 38%
more than 48 hours 24 24
     33% 33%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 10/07/2012