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WRLC - AU Document Delivery Performance Summary
January 2013

 
Summary: AU Total
Article loan requests 61 61
Article loan requests filled 34 34
Article loan requests not filled 27 27
Percentage of article requests filled 56% 56%
Average time to fill article requests 21h 21h

Time to Fill Article Requests: AU Total
less than 12 hours 15 15
     44% 44%
12 - 24 hours 4 4
     12% 12%
24 - 48 hours 11 11
     32% 32%
more than 48 hours 4 4
     12% 12%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 02/07/2013