| Summary: |
AU |
Total |
|---|
| Article loan requests |
690 |
690 |
| Article loan requests filled |
34 |
34 |
| Article loan requests not filled |
656 |
656 |
| Percentage of article requests filled |
5% |
5% |
| Average time to fill article requests |
20h |
20h |
| Time to Fill Article Requests: |
AU |
Total |
|---|
| less than 12 hours |
8 |
8 |
| |
24% |
24% |
| 12 - 24 hours |
16 |
16 |
| |
47% |
47% |
| 24 - 48 hours |
10 |
10 |
| |
29% |
29% |
| more than 48 hours |
|
|
| |
|
|
| undetermined |
|
|
| |
|
|
|
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS. |
|